Putnam Handyman Services Inc.

Daniel Carbone

2 years ago

★★★★★

Edit: Once again denying they did the work. I have their contact saved, it was them. Notice how this is their excuse on all the negative reviews? This is how they treat a repeat customer. Edit 2: Just got an email from them offering a discount on painting! Guess I’m on your customer list after all, huh? These people are liars and you should not trust them with your home. First hired Putnam Handyman Services to repair a deck that was poorly installed by a contractor who disappeared. They did fantastic work! A few years later I enthusiastically hired them to replace some of the rotting wood on the exterior of my house, as well as install a wooden mounting plate for a light I had installed above the garage that was mounted directly to the siding. For a few months the work looked great, but soon after it began to warp and crack. About a year later it looked worse than the wood that had been replaced. I called them up and for about 15 minutes they told me over the phone that they had no record of ever doing the job. They finally agreed to come and of course as soon as they arrived they recognized me and remembered doing it. Odd, but ok. As I took them around the house to show them the failing plywood wood that they had installed, they asked me why I didn’t seal it after I painted it… When I explained to them that it was their worker who had painted it, they refused to believe me. They actually accused me of painting the wood myself and then forgetting. When they finally admitted that they had done the work, they told me that I was supposed to have put a sealer over the paint after they had left. I, the customer, was supposed to seal the paint job that they had just done. This includes on a mounting block 10 feet off the ground over my driveway. They took the light down, built the block, mounted it, painted it, rewired and mounted the light, and I, the customer, was meant to climb up and seal it. Did they tell me this or leave some sealer for me? Of course they didn’t. They refused to take responsibility for the obviously terrible work, and then tried to gaslight me into thinking it was my fault. Really unfortunate because for a little while there they actually seemed like an honest business. Dishonest and unaccountable. Avoid.

Dominique Rodriguez

6 months ago

★★★★★

We had Putnam Handyman Services come by to replace our front door and door frame, and I couldn’t be happier with the experience. They were both so nice, professional, and easy to work with from start to finish. The quality of their work was amazing, everything looks perfect and was done with such attention to detail. They made the whole process smooth and stress free, and you can really tell they take pride in what they do. I would absolutely recommend them to anyone looking for reliable, high quality work. Thank you again!

Nicole Carpiniello

a year ago

★★★★★

6/1/25 UPDATE: After posting the below review, Bill from Putnam Handyman quickly reached out to me and came by on 5/29 to look at the damage & installation. He pointed out that the warped plastic frame is not quality. I completely agree that a cheap plastic frame is not ideal but after he left, I couldn’t help but think… How great would it have been if the technician who installed the unit didn’t place it on top of the base heater knowing it is crap plastic? Anyway, Bill fixed the warped plastic, so it is now not so much of an eye sore. The aesthetic was annoying however my main concern was the unit becoming more damaged. Bill assured me multiple times that he doesn’t believe it will. He also apologized & advised me to contact him directly in the future with any issues. I truly appreciate Bill coming by and doing his best to rectify the situation. He is professional, respectful & customer focused. I recommend making sure you know who Putnam Handyman is sending to your house & call references, even if you are a repeat customer. Here is why….. I had an in-wall air conditioning unit installed by PH in June 2022. Overall, this installation was cut & dry with a few fixes along the way. The experience was fantastic so I called on them again in May 2023 to replace another in-wall AC unit that was leaking. This installation was not as cut & dry but absolutely doable. It became clear quickly that the lead technician was not happy with the job. I explained that I understood it was different than the job in 2022 and the AC & sleeve I purchased met the specs I was given so I was not being unrealistic. It ended up taking about 1½ days & I was completely fine with paying more for the extra work but the installation was flawed. I sent an email with pics detailing the flaws; foam sealant used on outside looked terrible, trim around the unit was not set correctly and there was a gap under the unit that needed to be sealed. I also requested they send the team they sent in 2022 to fix the problems. PH called me to discuss the email. I agreed to having the team who installed it come back & we agreed on a fair price for the installation. When they came back to fix their work, the same complaints were lobbied. Again, I explained that I understood, I got the materials according to the specs they provided, etc. Now here we are in 2025 and the poor installation has created damage. The technician installed the AC too close to the electric baseboard heater and since this was a colder winter compared to the year before, the bottom trim has warped quite significantly. I didn’t discover the damage until a few weeks ago because I cover front of my ACs when the weather cools. I emailed PH with pics but since their warranty expired, I would need to pay to have it fixed. While I respect the timing of the warranty, I am still disappointed that Putnam Handyman isn’t willing to fix a job that was obviously done incorrectly by their technician. So, here I am taking this story to internet to warn others.

Deirdre Forrester

a year ago

★★★★★

We had a great experience with Putnam Handyman Services! After our mailbox was demolished by a snow plow, I ordered a new mailbox and post from Home Depot with installation service. Putnam Handyman Services was recommended as one of Home Depot’s top 3 handyman providers, and they absolutely lived up to it. They were very professional, friendly, and took the time to explain everything to us. I had accidentally purchased a post that was too small, but they caught it right away and even offered to run back to Home Depot to get the right equipment. The whole process—from explaining our options, buying the correct materials, digging out the old mailbox, and installing the new one with quick-set cement—took only about an hour and a half. They also positioned the new mailbox perfectly: far enough back to avoid future snow plow damage but still within easy reach from the car window. We’re very happy with the work and price, we will definitely be calling them again for future projects (next up: patching some door cracks). Highly recommend!